The Logistics Collective
(TLC)
Trusted Patient Care On The Move
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On a mission to help you
Providing peace of mind for both healthcare providers and families
STEP 1: Partnership Agreement
“Signing with the Facility”
TLC partners with healthcare facilities, establishing agreements to provide safe and reliable transportation services for their patients. Once a facility needs transport for a patient, they contact TLC to request a quote for the round trip.
STEP 3: preparation and coordination
“Organizing the Transport”
TLC coordinates internally to organize a suitable vehicle and driver for the trip. This involves making sure everything is ready for the patient’s comfort and safety.
step 4: pickup at facility and Safe Transport
“Patient Pickup and Safe. Transport”
TLC arrives at the facility to pick up the patient, ensuring a smooth and safe transition from the facility to the vehicle. If family members are accompanying the patient, they are also welcomed. The patient is then transported comfortably and securely to their medical appointment.
STEP 2: Quoting and confirmation
“Providing a Trip Quote”
TLC evaluates the details of the trip and provides a quote. Once the facility confirms the arrangement, TLC begins preparing for the transport.
step 5: Return Trip and Billing
“Return Trip and Billing”
After the appointment, TLC returns to transport the patient back to the facility, maintaining their comfort and care throughout the journey. Once safely back at the facility, TLC completes the service by sending an invoice to the facility to finalize the transaction.
Voices from our clients
With seamless client scheduling, secure payments, and workflow automation, all you have to do is show up on time.
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“TLC has been an invaluable partner for our facility. The seamless coordination and reliable transport service have greatly improved our patients’ experiences and made our job easier.”
Daniel Smith
Healthcare Administrator at Sunrise Medical Center
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“The quality of care and service from TLC is unmatched. Their drivers are not only skilled but also compassionate, always ensuring that our patients feel safe and comfortable on their journeys.”
James Lee
Director of Operations at City Healthcare
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“The professionalism and care from TLC’s drivers have given our patients and their families peace of mind. From pickup to drop-off, the process is smooth, timely, and attentive. Highly recommended!”
Marcus Aurelius
Social Worker at Oakwood Rehabilitation
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“TLC has been a game-changer for us. Their team handles everything with professionalism, making the transport process stress-free for our staff and patients alike.”
Sarah Scott
Clinical Coordinator at Westside Health
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“Working with TLC has saved our team hours of logistical planning. Their dedication to safety and reliability makes them the ideal choice for our patient transport needs.”
Michael Bjorn
Patient Services Coordinator at Valley Health Clinic
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“Partnering with TLC has improved our patient satisfaction scores. Families appreciate the care and reliability TLC provides, and so do we.”
Andrew Tate
Director of Patient Experience at Central Health

Frequently Asked Questions

What services does The Logistics Collective provide?
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Welcome to The Logistics Collective (TLC), a trusted provider of non-emergency medical transportation! We are committed to delivering quality, reliable, and comfortable transport services for patients in need. Our goal is to support as many patients as possible across the greater Los Angeles area, ensuring they reach their medical appointments safely and on time.

Why should I trust TLC with patient transportation?
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At TLC, patient safety and comfort are our top priorities. Our drivers undergo rigorous training, background checks, and hold essential certifications, including CPR, first aid, PASS (Passenger Assistance, Safety, & Sensitivity), and HIPAA compliance, to provide the highest standard of care.

How does TLC’s transport process work?
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Once a healthcare facility partners with TLC, they can request a trip quote for patient transport. After confirmation, we handle everything from coordinating the pickup to ensuring a smooth journey to and from the medical appointment.

Which areas does TLC serve?
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TLC proudly serves the greater Los Angeles area, offering an extensive coverage network to meet our community’s transportation needs.

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