Frequently Asked Questions

What services does The Logistics Collective provide?
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Welcome to The Logistics Collective (TLC), a trusted provider of non-emergency medical transportation! We are committed to delivering quality, reliable, and comfortable transport services for patients in need. Our goal is to support as many patients as possible across the greater Los Angeles area, ensuring they reach their medical appointments safely and on time.

Why should I trust TLC with patient transportation?
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At TLC, patient safety and comfort are our top priorities. Our drivers undergo rigorous training, background checks, and hold essential certifications, including CPR, first aid, PASS (Passenger Assistance, Safety, & Sensitivity), and HIPAA compliance, to provide the highest standard of care.

How does TLC’s transport process work?
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Once a healthcare facility partners with TLC, they can request a trip quote for patient transport. After confirmation, we handle everything from coordinating the pickup to ensuring a smooth journey to and from the medical appointment.

Which areas does TLC serve?
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TLC proudly serves the greater Los Angeles area, offering an extensive coverage network to meet our community’s transportation needs.