Introduction

The Logistics Collective (“TLC,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and visit our website.

Information We Collect

1. Personal Information: When you use our services, we may collect personal information such as your name, contact information, date of birth, and any other details needed for scheduling transportation.

2. Health-Related Information: To provide non-emergency medical transport services, we may collect health-related information required for safe travel and personalized care. This may include mobility assistance needs, caregiver contact information, and other relevant details.

3. Usage Data: We collect information about how you interact with our website, including IP addresses, browser type, pages visited, and date/time stamps.

How We Use Your Information

We use the collected information to:

• Provide, operate, and improve our services.

• Communicate with you about scheduling, service updates, and support.

• Ensure the safety and comfort of patients during transportation.

• Comply with applicable laws and regulations, including health and safety guidelines.

Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes. We may share your information with:

• Service Providers: Trusted third-party providers who help us deliver our services, such as payment processors and IT support.

• Compliance and Legal Obligations: We may disclose information if required by law or to protect the rights, property, or safety of TLC, our. patients, or others.

Data Security

We implement industry-standard security measures to protect your personal information. However, no system is completely secure. We strive to protect your information, but we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have rights regarding the personal information we hold about you, such as the right to access, correct, delete, or restrict processing of your information. Please contact us to exercise these rights.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised.

Contact Us

If you have questions about this Privacy Policy or need assistance with your personal information, please contact us at:

booking@thelogisticscollective.com

(213) 816-0247